Welcome to our store. By using our website or placing an order with us, you agree to the following terms.

Orders & Payments

All prices are listed in Pakistani Rupees (PKR) unless stated otherwise. We accept the payment methods shown at checkout, including Cash on Delivery where available.

An order is confirmed once we accept it through our website or official communication channels. We reserve the right to cancel an order if a product is unavailable, incorrectly priced, or if we suspect fraudulent activity. If you have already paid for a cancelled order, we will arrange a refund.

Please make sure your name, phone number, and delivery address are correct when placing your order.

Delivery, Returns & Exchanges

We deliver across Pakistan where our delivery services are available. Delivery times are estimates and may be affected by courier delays, weather, holidays, or other circumstances beyond our control.

If your order arrives damaged, please contact us as soon as possible with clear photos/videos of the product and packaging. We may offer a replacement, exchange, repair, or refund depending on the situation.

Returns or exchanges are accepted within [7 days] of delivery, provided the item is unused, undamaged, and in its original packaging. Customized, personalized, made-to-order, sale, or clearance items may not be eligible for return or exchange unless they arrive damaged or defective.

Return delivery charges will be [paid by the customer / paid by the store], depending on the reason for the return.

Please note that handmade or natural products may have slight differences in color, texture, pattern, or finish. These natural variations are not considered defects.

General Terms

Product images are for illustration and colors may appear slightly different depending on your screen. We reserve the right to update product prices, availability, descriptions, and these Terms when necessary.

All content, including our photos, logo, designs, product descriptions, and branding, belongs to [Store Name] and may not be copied or used without permission.

We collect customer information such as your name, phone number, address, and order details only as needed to process orders, arrange delivery, and provide customer support. Your information will be handled according to our Privacy Policy.

These Terms are governed by the applicable laws of Pakistan.