We want you to love your purchase. If you’re not completely satisfied, you can request a return or exchange within 7 days of delivery.

Items must be unused, undamaged, and in their original packaging. Please make sure all tags, accessories, and original packaging are included.

To request a return or exchange, contact us on [WhatsApp/Email] with your order number and clear photos of the item.

For items that arrive damaged or defective, please contact us within 24 hours of delivery and send us photos/videos of the product and packaging. We’ll review the issue and arrange a suitable solution.

Customized, personalized, made-to-order, clearance, and sale items are not eligible for return or exchange, unless they arrive damaged or defective.

Return delivery charges are [paid by the customer / covered by us], depending on the reason for the return.

Approved refunds will be processed through [original payment method / bank transfer / store credit] after the returned item has been received and inspected.